Books » Etiquette Reference

The only authorized parliamentary procedure guide, completely revised and updated by the authorized Robert's Rules Authorship Committee. Originally published as a slim document in 1896, General Henry M. Robert's classic guide to smooth, orderly, and fairly conducted meetings has sold close to five million copies in nine editions. The only book containing the completely developed Robert's Rules of Order subject matter, this latest edition will continue the book's reputation as the gold standard of meeting procedure for parliamentarians and novice club presidents and members alike. Thoroughly revised and updated to reflect the past decade's technological advances and usage, this tenth edition contains new information on how to conduct meetings over the Internet, on phone and video conference calls, and with members in absentia. The best book from which to learn all about running and taking an effective part in meetings, General Robert's gift of order is as indispensable now as it was a century ago.

As society becomes more international in nature, knowing a few words in other languages has become more useful. Perhaps you travel frequently abroad, or your business requires you to travel overseas. Perhaps you have friends and neighbors who speak other languages, or you want to find out more about your heritage by learning a little bit of the language your ancestors spoke.

Whatever your reason for wanting to learn some Italian, Italian For Dummies is the right book for you. Written in partnership with Berlitz - experts in helping people learn foreign languages - this book gives you the skills you need for basic communication in Italian, and it will get you well on your way to becoming fluent. Just think what you're family and friends will think when you order off the menu at your favorite Italian restaurant!

Italian For Dummies covers not only ordering at an Italian restaurant, but also these topics:

• Basic spelling, grammar, and numbers
• Meeting and greeting, and making small talk
• Shopping, shopping, and even more shopping
• Going out on the town
• Business situations
• Traveling, checking into a hotel, and planning a trip
• Handling emergencies
• Top Ten lists with advice on how to pick up Italian quickly, things you should never say in Italian, and favorite Italian expressions

The best thing about this book is that you can learn at your own pace; for example, if you're planning a trip to Italy next year, sit down once or twice a week with this book and go through the chapters that you'll think you need for your trip. That's a lot easier than dragging yourself to a class twice a week - not to mention a lot more fun, too!

Have you ever been in a situation in which you were caught off guard, left speechless, or, worse yet, put your foot in your mouth?

This easily accessible book focuses on those moments when knowing exactly what to say is both a challenge and important. From the light-hearted how to react when your boyfriend gives you a blender as a gift or what to say when you run into another lady at a party wearing exactly the same dress to the more serious what to say to a friend who has had a miscarriage or to a friend who has suffered the sudden death of a parent.

As A Lady Would Say differs from other etiquette books. It not only offers suggestions for the correct thing to say in more than 100 social situations, but it gives humorous examples of the wrong thing to say as well.  Saying the right thing requires a little logic, a bit of forethought, and a great deal of consideration for others. With the advice provided in this book, a lady will never need to stumble or stutter again.

This book provides seeker small group leaders with 1,001 seeker-friendly icebreaker questions to start and sustain meaningful interaction in their groups.

The original What Not to Wear from one of fashion's most enduringly stylish women ...

Written by French style guru Madame Genevieve Antoine Dariaux, Elegance is a classic style bible for timeless chic, grace, and poise -- every tidbit of advice today's woman could possibly need, all at the tips of her (perfectly manicured) fingers. From Accessories to Zippers, Madame Dariaux imparts her pearls of wisdom on all things fashion-related -- and also offers advice on other crucial areas in life from shopping with girlfriends (don't) to marriage and sex.

A stylishly smart collection of practical advice for the busy modern woman

With information on entertaining, etiquette, housekeeping, basic home repair, decorating, sex, and beauty, this indispensable book has everything today's young woman should know-but may not! The Modern Girl's Guide to Life is a collection of all the helpful tips and secrets that get passed on from generation to generation, but many of us have somehow missed. It's full of practical, definitive advice on the basics -- the day-to-day necessities like finding a bra that fits, balancing a checkbook, making a decent cup of coffee, and hemming a pair of pants. Modern Girl guru Jane Buckingham includes loads of savvy counsel to help us feel more refined, in charge, and together as we navigate the rocky terrain that is twenty-first-century womanhood.

The Only Authorized Guide to Parliamentary Procedure -- Now in a New Updated Edition The book on parliamentary procedure for parliamentarians and novice club presidents alike, Robert's Rules of Order is this country's recognized guide to smooth, orderly, and fairly conducted meetings. Robert's Rules of Order, Newly Revised is the only book to have been maintained since 1876 under the continuing program established by General Henry M. Robert himself in cooperation with the official publisher of Robert's Rules. This edition has been updated to address common inquiries, and it incorporates new rules, interpretations, and procedures made necessary by the evolution of parliamentary procedure. New features include: * Important information on the validity of meetings and votes using today's technology -- teleconferences, videoconferences, and e-mail *New line numbering in the margins for easy and quick reference * Easy to understand clarifications of the existing parliamentary procedure * Improved cross-referencing and indexing Over 5 million copies sold

If you already speak English, but now would like to start speaking even better, then the bestselling book & audio CD set Speak English Like an American is for you.

This set is designed to help native speakers of any language speak better English. Over 300 of the most-used American English idioms and phrases are presented in engaging dialogue, with plenty of usage examples, illustrations, and lots of exercises -- with convenient answer key -- to help you learn the material.

The audio CD includes all of the dialogues. Ideal for self-study as well as for ESL classroom use. A fun and effective way to improve your conversational English!

Also visit the other titles in this excellent series:
- More Speak English Like an American: with an addition 300+ idioms and expressions
- Speak Business English Like an American: over 300 of the business expressions you need to succeed!

With more than 200 new entries, this updated edition boasts almost 2,000 common phrases and colloquial expressions used in contemporary American English. From greetings and good-byes to everyday small talk, each entry is presented in a realistic context. Special attention to the needs of nonnative speakers includes usage restrictions and cautions as well as a phrase-finder index for on-the-spot reference. An essential dictionary for all students of English who want to know the most common expressions in American speech today.