Books » Medicine Administration & Policy Books

Fly Out of CHAOS
(Can't Have Anyone Over Syndrome)
Into Order--One BabyStep at a Time

With her special blend of housecleaning tips, humor, and musings about daily life, Marla Cilley, a.k.a. The FlyLady, shows you how to manage clutter and chaos and get your home--and your life--in order. Drawn from the lessons and tools used in her popular mentoring program, FlyLady helps you create doable housekeeping routines and break down overwhelming chores into manageable missions that will restore peace to your home--and your psyche. Soon you'll be able to greet guests without fear, find your keys, locate your kids, and most of all, learn how to FLY: Finally Loving Yourself.

Health Administration

In a well-written, powerful narrative, Conyers shows family members at their worst before showing how they found hope and recovery. Always engaging and healing, each heart-wrenching story is true to the experience of anyone who has admitted to a spiritual powerlessness and inability to cure their own family's addiction. Conyers skillfully, compassionately, and intelligently distills key recovery points that offer invaluable lessons on loving, detachment, intervention, self-care, self-help groups, community support, addiction and recovery, neurobiology, and family dynamics.

For someone who has an addicted family member or loved one and seeks to better understand addiction in families, this is the book to read. Through compelling testimonials, along with the latest research and information on addiction and recovery, Conyers combines a personal and compassionate voice with one of authority. Conyers takes a step even further revealing her own daughter's addiction and how she learned to lovingly detach herself and become more helpful.

For anyone who has ever worried about a parent, spouse, child, relative or friend's use of alcohol or drugs, this book will help. No doubt, they'll read their own story in these pages and find hope and recovery.

Appendices: Symptoms and Effects of Major Addictive Substances (identifies major drugs and their effects on the brain and body, and symptoms and signs of use); Words of Wisdom; Resources; Recommended Reading.

This newly revised edition of Nursing Leadership & Management is a dynamic and insightful presentation of the leadership and management issues most important to today's nursing leaders. Rooted in evidence and research, this work offers solid foundations and real-world perspectives from nurses, managers, and health care personnel. Key topics at the forefront of every successful manager's agenda, such as quality improvement, health care economics, delegation, informatics, politics, and collective bargaining, are covered in-depth.

Covering the financial topics all nurse managers need to know and use, this book explains how financial management fits into the healthcare organization. You'll study accounting principles, cost analysis, planning and control management of the organization's financial resources, and the use of management tools. In addition to current issues, this edition also addresses future directions in financial management.

• Chapter goals and an introduction begin each chapter.
• Each chapter ends with Implications For The Nurse Manager and Key Concepts, to reinforce understanding.
• Key Concepts include definitions of terms discussed in each chapter.
• A comprehensive glossary with all key terms is available on companion Evolve® website.
• Two chapter-ending appendixes offer additional samples to reinforce chapter content.

• Four NEW chapters are included: Quality, Costs and Financing; Revenue Budgeting; Variance Analysis: Examples, Extensions, and Caveats; and Benchmarking, Productivity, and Cost-Benefit and Cost-Effectiveness Analysis.
• The new Medicare prescription bill is covered, with its meaning for healthcare providers, managers, and executives.
• Coverage now includes the transition from the role of bedside or staff nurse to nurse manager and nurse executive.
• Updated information includes current nursing workforce issues and recurring nursing shortages.
• Updates focus on health financing and the use of computers in budgeting and finance.
• New practice problems are included.

Array

A practical, research-based guide for strengthening workplace and personal ethics. Step-by-step explanations, case examples, and questionnaires help readers identify and manage the ethical drift to which health care management and staff can succumb under the daily pressure to do more with less. The guide provides diagnostic tools for achieving exceptional levels of organizational and personal integrity.

Winner of the 1983 Pulitzer Prize and the Bancroft Prize in American History, this is a landmark history of how the entire American health care system of doctors, hospitals, health plans, and government programs has evolved over the last two centuries.

A "textbook with passion", Hardwiring Excellence offers a road map and practical how-to guide for creating and sustaining a culture of service and operational excellence. In this book, author Quint Studer, CEO of Studer Group, draws on his personal experience as a former hospital executive who led two organizations to the top 1% in patient satisfaction and his experience coaching hundreds of healthcare organizations since.

Studer, a nationally acclaimed educator, coach, and thought leader in healthcare today, is a master storyteller, mixing "chicken soup style" stories with personal insight, simple tools, and in-depth recommendations on how good organizations can become great ones.

Based on Studer Group's Nine Principles SM, Quint Studer shows how to retain more employees; ensure better customer service; build strong leadership, align organizational values, goals, and results; increase communication; reward and recognize individual success while also requiring accountability; and move operational performance for better financials, market share, and growth.

At the core of the journey, he says, is a sense of purpose, worthwhile work and making a difference. When organizations learn how to harness this passion in their employees, they create a success spiral with ever increasing momentum.

In fact, Richard L. Clarke, FHFMA, President and CEO of Healthcare Financial Management Association says, "Quint Studer's Nine Principles of service and operational excellence provide the missing link between people power and strong financials. It's about courageous leadership."